Tuesday, February 2, 2010

Direct Phone Support For Nexus One/ Google Android Customers Added By Google

Google Android having such positive review from the customers but they are facing one problem for support which can be reason why people avoid Google Nexus One.

As per the review of Google phone it's come out that Google doesn't provide and support for Google
Android/ Nexus One. For getting quick response customers can report their problem on public forum , for more specific issue they can reach Android support via E-mali but it can take 3 days.

But now all be well soon as per new requirement of Google Nexus customers because on Google job portal posted thing shows that Google working for Nexus One customers.

On that Google Job Portal Google require one Phone Support Program Manager, Android/Nexus One - Mountain View. As per the Google Google phone support program manager is responsible for ramping up and managing operations of Google’s telephone support for our direct-to-consumer Android/Nexus One customers.

And optimal candidate will have direct experience in call center and partner management to drive customer satisfaction around their support experience.

So in short the person will be based in Mountain view but Google will probably outsourcing the actual phone supports to another one.

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